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Manual enrollmentManually enroll the device before anyone (including administrators) signs in to the Chrome device. If a user signs in before you enroll the device, the device ignores the Admin console settings, and you must wipe the device and restart the enrollment process. |
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Turn on the Chrome device and follow the onscreen instructions until you see the sign on screen. Do not sign in yet.
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Before signing in to the Chrome device, press the key combination Ctrl-Alt-E. The enrollment screen appears.
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Enter the username and password for an existing Google Apps user on your account.
- Click Enroll device. You will receive a confirmation message that the device has been successfully enrolled.
By default, devices are enrolled into the top-level user organization of your domain. To enroll a device into a specific organizational unit, change the Device Enrollment user setting to Place Chrome device in user organization.
Wipe a Chromebook
- Press Esc + (Refresh Key)
+ Power. The screen displays a yellow exclamation point (!). The Refresh Key is key with the circle and an arrow on the keyboard.
- Press Ctrl + D to begin dev mode, then Enter. The screen displays a red exclamation point.
- Press Ctrl + D. The Chromebook deletes its local data, returning to its initial state. The deletion takes approximately 15 minutes.
- When the transaction completes, press the spacebar, then press Enter to return to verified mode.
If Forced re-enrollment is enabled for the device you are attempting to wipe, the deletion process is shortened and the device will reboot into stable mode without needing to complete this step.
- Enroll the Chromebook before signing in to it.
